Shipping Policy – Medivia

1. Order Processing Time

All orders are processed within 1–2 business days after receiving the order confirmation.

Orders are not shipped or delivered on Sundays or public holidays.

If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, we will inform you via email or phone.

2. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout.

In some promotional offers, free shipping may be provided to customers.

5. Delays in Shipping

4. Order Tracking

3. Estimated Delivery Time

Orders are generally delivered within 3–7 business days depending on the delivery location.

Delivery timelines may vary for remote locations.

Once your order has been shipped, you will receive a shipping confirmation message with a tracking number via email or SMS.

You can use this tracking number to check the status of your shipment

Delivery delays may occasionally occur due to:

• Weather conditions

• Courier partner delays

• Public holidays

• Unforeseen logistics issues

In such cases, we request your patience and cooperation.

6. Incorrect Shipping Address

Please ensure that your shipping address is correct before placing the order.

If the address provided is incorrect or incomplete, the delivery may fail and additional shipping charges may apply for re-delivery.

7. Damaged or Lost Packages

If you receive a damaged product or your package is lost during transit, please contact us within 48 hours of delivery.

Our team will investigate the issue and provide a suitable resolution.

8. Contact Informations

If you have any questions about this Shipping Policy, you can contact us:

Email: support@medivia.in
Phone: +91 9873025274
Website: medivia.in